System CRM

what exactly is ecocrm?

CRM (Customer Relationship Management) is a system created for the collection and subsequent evaluation of information and data about Company’s clients and customers. In CRM, you have the opportunity to record all corporate as well as private information of your customers, based on which you can first evaluate then created the right business strategy. Thanks to CRM, you can predict your customer's behaviour, real needs and then conveniently adjust your further steps.

company management
customer relationship management
full-fledged call center
clear invoicing
automatic settlement of receivables
enhanced internal communication
data and documents sharing
Important contacts sharing
complete HR system
suppliers relationship management
projects management
complex / individual tasks management
complete reporting
tenders management
newsleter... and more

Customer relationship management is a process of information collection and processing. Effective customer relationships are at the very heart of a successful business and this process encompasses everything from first contact to after-sales service. It is to monitor and optimise this complex and important process that companies turn to management software to help them do just that. With this software, you can have everything nicely in one place. You can visually visualize the customer journey and it will offer you indispensable support every step of the way.

Statistically 93% of customers are likely to make repeat purchases from companies that have offered them excellent customer service. Couple that number with the fact that bringing in new customers can be 5-25 times more expensive than retaining existing ones. So the need to offer a comprehensive CRM service is obvious. It can build its business strategy tailored to each of its customers. Welcome to the magic of senior management and strategic thinking.

Why choose the EcoCRM system?

Gallery and sample application

Learn about the services, functions and links of the CRM system that will support your business.

Connection to other systems

CRM is flexible. Easily synchronize with other accounting and economic systems.

Regular updates

We update regularly and accurately, according to the demand of our users and world trends.

CRM system implementation

We implement EcoCRM exactly according to the needs of your needs without limiting the operation of the company.

Why CRM from us

We have been developing software for 20+ years supporting the European market and providing leading quality systems.

Seminars, workshops

We will train you perfectly. Use all the power of CRM - work with it efficiently.

The main advantages of the EcoCRM system

Are you afraid of difficulties in implementing the CRM system EcoCRM? Leave your concerns aside. We have designed the system which implementation have no effect or restrictions to your ongoing business processes. Implementing our CRM with ease:

Web application

CRM is a web application - there is no need to install or update anything, you can work from anywhere and whenever you have an internet connection

Server hosting

you do not have to buy a server, we will rent the whole application to you

MARKETING

With EcoCRM you can set goals, monitor success, analyze and plan the future of your business.

COMMUNICATIONS

At the beginning of every deal is a contact. Mail, phone, recommendation, invitation to a presentation, etc.

MANAGEMENT

Integration and coordination of marketing, sales and customer service into a unified and comprehensive approach to the care of each individual customer.

MODULES

EcoCRM system offers a modular solution according to the user's wishes and needs. Modules bring further extensions to the system.

Absolute overview of SMS, incoming and outgoing calls

EcoCRM records all incoming and outgoing calls, including SMS messages from a mobile phone. This function is especially useful as a parental control.

You can also use the function at work. Monitoring and localization of the mobile phone makes it possible to streamline the work of employees: Information about calls and SMS messages was also stored in the EcoCRM CRM system, specifically in the Employees module. Thanks to this, you can have an overview of all activities, movements and, for example, business cases that your employees solve.

Automatic backup, data still in the vault

With EcoCRM, you are no longer in danger of losing contacts. Automatic contact backup sends all contacts stored in the mobile to the contact directory in the EcoCRM system and you are always fully available online.

System protection

There are also other important benefits to EcoCRM. In the event of theft or loss EcoCRM also has an integrated protection which is tracking and locating your phone via GPS and sends location by email or other phone. The chances of finding a mobile phone again are increasing sharply.

sample application

From one Internet browser you have access to the complete system administration and you can see an overview of all used licenses and clients.

Suppliers invoicing

Provides all the detail to check or verify each single Invoice.

Employees attendance

Provides easy tracking of employees, time of entry, lunchtime, sickdays, meetings, the screen is a base for statistics evaluation and more...

E-mailing templates

You can set the details of the distribution and also edit the templates directly from the list of e-mail templates. Also integrated automatic e-mailing blacklist and more...

Communication

Enables new e-mailing setup, repeating, regular as well as un-regular e-mailing, provides templates.

Licencing set up

When activating a new license you set all its details including active and inactive application modules.

Tasks planning

All information gathered in order to ease your task planning like dates, names terms, dedicated employees and more...

Bids and Orders management

Create new bid, view all listings, orders, all the information you need.

Inventory

Provides all the important information about each product in detail, amount before after, difference, total price as well as editting.

Suppliers files

Clear records of your suppliers with all the details you need.

EcoPOS overview

Any activity information including statistics are clearly displayed.

Business activities

Activities listings, documentation leads listings, clearly managing all the activities.

Projects list

The list of active projects is used for a complete overview of projects and their details as well as activities. The system provides all the tools for complete project management.

Projects view the dates

In editing a new project you enter all the important data and easily manage all the details including dates, commencing a project, defining sub-terms and completion.

Tasks

Provides an excellent tool for setup a task priorities dates dedicated to a user as well as for clear tracking.

Client´s activities

Activities and interactions with a client on single clear screen.

Crossroads

Signing up to the EcoCRM system takes you to the friendly environment screen the crossroads of the entrance to the any sections you need to manage.

Suppliers communication

Easy see any communication you ever exchanged with a supplier.

Client´s location

Enables to view location of clients helping to overview and new ideas to strategic decissions.

Invoicing overview

enables clear structured browsing between Invoices Pricelists exporting payments receivables receipts statistics and more ….

E-mailing statistics

You can view all the statistical information about client activities you have in the mailing list. Not just email addresses.